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Automate Workflows. Eliminate Repetition. Scale Faster.

We design, build and support Power Automate solutions for UK businesses — cloud flows, desktop RPA and AI-powered automations that save hours every week and free your team to focus on what matters.

Power Automate flow designer showing an automated approval workflow for a UK business
Microsoft Power Automate

End-to-end automation built for enterprise — delivered for UK SMBs

Microsoft Power Automate is an AI-powered automation platform that connects your apps, data and processes — letting you build cloud flows, robotic process automation (RPA) bots and intelligent document pipelines without writing code.

At MS Dynamics Consulting we analyse your processes, identify the highest-value automation opportunities and deliver reliable, maintainable Power Automate solutions — from simple approval flows to complex, multi-system RPA pipelines.

  • UK-based certified Power Automate consultants
  • Cloud flows, desktop RPA and AI Builder specialists
  • SMB and nonprofit specialists

What Power Automate can do for your business

A complete automation platform — configured and built for your organisation by our UK team.

Cloud Flows (Digital Process Automation)

Event-triggered and scheduled cloud flows that connect your apps and services via 1,000+ connectors — automating approvals, notifications, data sync, CRM updates, SharePoint document management and Microsoft Teams alerts without any code.

Desktop Flows (Robotic Process Automation)

Power Automate Desktop RPA bots that replicate human interactions on screen — clicking, typing, copying data across legacy ERPs, mainframes and web applications that have no API. Automate the processes you thought could never be automated.

Approval & Process Workflows

Multi-stage, conditional approval flows for procurement, contracts, expenses, HR requests and capital expenditure — with parallel branching, escalation paths, delegate approvals, reminder nudges and full audit trails delivered to Teams and Outlook.

Document & AI Processing

Intelligent document pipelines using AI Builder — extracting data from invoices, purchase orders, receipts, contracts and IDs, routing records into Dataverse, Dynamics 365 or SharePoint and triggering downstream workflows automatically.

Process Mining & Discovery

Use Power Automate Process Mining to analyse event logs from your ERP and CRM systems, visualise actual process flows, identify bottlenecks and quantify automation opportunities — grounding your automation roadmap in real operational data.

Governance & Monitoring

Centralised flow management, DLP policies, Managed Environments, run history monitoring, exception alerting and work queue management — ensuring your automations are visible, controlled and resilient at enterprise scale.

Power Automate use cases for UK organisations

From quick wins to transformative end-to-end automation — common solutions we deliver for UK businesses.

Invoice & Purchase Order Processing

Extract line-item data from PDF invoices using AI Builder, match against purchase orders in Dynamics 365 or Business Central, route exceptions for approval and post confirmed invoices automatically — cutting processing time by 80%.

Employee Onboarding & Offboarding

Trigger provisioning of accounts, licences, SharePoint access and Teams channels on a new starter's first day. Automate offboarding checklists, licence reclamation and data retention on departure — zero manual IT tickets.

CRM & System Data Sync

Bi-directional data synchronisation between Dynamics 365, Dataverse, ERP systems, marketing platforms and external databases — keeping records consistent across your technology estate without manual re-entry or batch jobs.

Legacy System RPA

Automate repetitive tasks in older ERP, finance and industry-specific systems using Power Automate Desktop — copying data between screens, generating reports and processing batches that previously required hours of manual effort daily.

Notifications & Alert Automation

Real-time Teams and email notifications triggered by data changes in Dynamics 365, SharePoint, Dataverse or Power BI — keeping stakeholders informed of critical thresholds, overdue tasks and exception conditions without manual checking.

Contract & Document Generation

Auto-generate Word and PDF contracts, proposals and reports populated from Dynamics 365 or Dataverse records, route for e-signature via DocuSign or Adobe Sign, and archive completed documents in SharePoint — end-to-end without manual intervention.

How we deliver your automation

A structured approach that identifies the right processes to automate first and delivers results quickly.

1

Process Discovery

We map your current processes, identify repetitive manual tasks and quantify the time cost — producing a prioritised automation backlog ranked by ROI and implementation complexity.

2

Solution Design

We design the flow architecture — connector selection, error handling strategy, exception paths, data mapping and governance model — before writing a single trigger or action.

3

Build & Test

Iterative build in sprints with business stakeholder sign-off at each stage. Thorough testing across happy paths, edge cases and failure scenarios — with run history validation and full documentation.

4

Go-Live & Optimise

Controlled go-live, monitoring setup and a hypercare period. Ongoing managed service and enhancement retainer available — so your automation estate grows as your business evolves.

Power Automate licensing

Microsoft licence costs depend on your user count, flow volume and whether RPA is required — we help you choose the right option for your organisation.

Microsoft 365 Included

Limited cloud flow capability included with eligible Microsoft 365 plans — standard connectors only.


  • Standard connectors only
  • SharePoint, Teams & Office flows
  • No premium connectors
  • No desktop RPA
Most popular

Power Automate Premium

Unlimited cloud flows with premium connectors and Dataverse — the recommended plan for most automation projects.


  • Unlimited cloud flows
  • Premium & custom connectors
  • Dataverse access
  • On-premises data gateway
  • Desktop RPA not included

Premium + RPA

Everything in Premium plus Power Automate Desktop for attended and unattended robotic process automation.


  • Everything in Premium
  • Power Automate Desktop (RPA)
  • Attended & unattended bots
  • AI Builder credits (partial)
  • Hosted machine management
Licensing costs vary by user count, flow volume and whether RPA is required. Contact us for a personalised licensing recommendation or visit the official Microsoft Power Automate pricing page.

Why choose MS Dynamics Consulting

UK-based, senior-led Power Automate expertise — delivered with transparency and care.

UK-Based Team

All consultants are UK-based. No offshoring, no handoffs to junior staff. Direct access to the people building your automation.

Certified Consultants

Microsoft-certified Power Platform consultants with real-world delivery experience across manufacturing, finance, healthcare and professional services.

10+ Years' Experience

Over a decade of Power Platform and Dynamics 365 delivery. We build automations that are robust, maintainable and well-documented — not quick hacks that break at scale.

Ongoing Support

Post go-live monitoring, managed service retainers and proactive flow health checks — so your automation keeps running reliably as your systems and processes change.

Frequently asked questions

Common questions about Power Automate from UK businesses. Don't see yours? Ask us directly.

Microsoft Power Automate is an end-to-end automation platform that enables organisations to build, run and manage automated workflows across apps, services and data — using cloud flows (digital process automation), desktop flows (robotic process automation) and AI-powered automation. It connects to over 1,000 services via connectors and integrates natively with Microsoft 365, Dynamics 365, Azure, SharePoint, Teams and hundreds of third-party systems.

Cloud flows (formerly Microsoft Flow) are event-triggered or scheduled automations that run in the cloud and connect applications via APIs and connectors — ideal for approval workflows, data sync, notifications and document processing. Desktop flows (Power Automate Desktop) are robotic process automation (RPA) bots that mimic user actions on the screen — clicking, typing and navigating legacy systems that have no API. We build both and often combine them in end-to-end automation solutions.

A straightforward cloud flow — such as an approval workflow or email notification — can be built and deployed in days. A more complex automation involving multiple systems, desktop RPA, document processing with AI Builder and exception handling typically takes 2–6 weeks. We start with a process discovery workshop to map your workflow, identify automation candidates and produce a delivery plan before any build begins.

Yes. Power Automate Desktop (RPA) can automate virtually any legacy system — ERP, line-of-business applications, mainframe terminals and websites — by replicating the mouse clicks and keystrokes a human would perform. For systems with APIs, we use Power Automate cloud flows with standard, premium or custom connectors. We also build on-premises data gateway connections to securely reach internal databases and file shares.

Yes. Power Automate has native, deep integration with Dynamics 365, Dataverse, SharePoint, Microsoft Teams, Outlook, OneDrive, Power Apps and Power BI — as well as hundreds of third-party connectors for Salesforce, SAP, ServiceNow, DocuSign, Xero, Sage and more. We design automation architectures that span your entire Microsoft and third-party ecosystem, connecting previously siloed systems into joined-up, reliable processes.

Scroll each panel to explore our Power Automate expertise in depth.

Cloud Flows & DPA

Automated Flows

Triggered by an event — a new row in Dataverse, an email received, a SharePoint item created, a form submitted or a Dynamics 365 record updated. We design automated flows with parallel branching, conditional logic, do-until loops and retry policies for enterprise-grade reliability.

Scheduled Flows

Time-based flows that run hourly, daily or weekly — data exports, report generation, record clean-up, licence usage reporting and health-check pings. We implement idempotent design patterns to ensure scheduled flows are safe to re-run without creating duplicate records.

Instant & Button Flows

User-triggered flows launched from Power Apps, Teams, mobile or the Power Automate portal — ideal for on-demand approvals, record refreshes and ad-hoc data operations that need human initiation but automated execution.

Error Handling & Alerting

Every flow we build includes scope-based error handling, configurable retry logic, run-after failure paths and Teams or email alert notifications — so failures are visible and actionable, not silent.

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Desktop Flows & RPA

Attended & Unattended RPA

Attended bots run alongside a logged-in user for tasks that require human judgement at key decision points. Unattended bots run autonomously on hosted machines — processing high-volume, repetitive tasks overnight without human involvement. We design and deploy both models.

UI Automation

Power Automate Desktop can interact with any Windows application — clicking buttons, reading screen content, filling forms, extracting table data and navigating menus using UI selectors, image recognition and OCR. We record, refactor and harden desktop flows for production robustness.

Hosted Machine Management

We configure hosted machine infrastructure with automatic scaling — spinning up additional bot capacity during peak processing periods and releasing resources when demand falls, optimising your RPA licence cost.

Work Queues

Work queues decouple input data from bot processing — enabling load balancing, priority routing, retry on failure and visibility into queue depth and throughput. We implement work queues for high-volume RPA scenarios requiring resilience and auditability.

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AI, Integration & Governance

AI Builder in Flows

We embed AI Builder models into Power Automate flows — processing invoices, receipts, contracts and identity documents, extracting structured data, applying sentiment analysis and triggering conditional routing based on AI-predicted outcomes. No data science team required.

Custom Connectors

Where no standard connector exists, we build custom connectors for your internal REST APIs, SOAP services and legacy systems — exposing them securely to Power Automate and Power Apps without compromising your security boundary.

Process Mining

Power Automate Process Mining analyses event log data from SAP, Dynamics 365, Dataverse, SQL and other sources — visualising actual process flows, identifying deviation from standard paths, quantifying rework and generating AI-driven automation recommendations.

DLP & Managed Environments

We implement Data Loss Prevention (DLP) policies, Managed Environments and admin centre governance to control which connectors can be used together, preventing sensitive data from flowing to unapproved services — keeping your automation estate compliant and auditable.

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Ready to automate your first process?

Book a free 30-minute consultation. We'll map your process, identify the automation opportunity and give you an honest assessment of scope, timeline and ROI — at no cost and with no obligation.

Book a free consultation